COLLABORATE
Designing your dream home should be exciting and enjoyable. Our process begins with a discovery meeting, where we review your floor plans and listen to your needs and desires for your home. With our extensive experience providing smart home technology and integrated systems we are able to provide thoughtful discussion and valuable insight about what products and solutions work best to achieve a desired result for your home. We offer advice on what brands and technologies work perfectly, the first-time, and every time – just as they should! We will educate you on the latest innovations and trends and have all your questions answered. With our collaborative approach, expect to get ideas and creative suggestions on how to incorporate technology to enhance your life at home or in your business.
We objectively recommend the best products from our preferred luxury brands for maximum impact, dependability and controllability, whether you are home or away.
DESIGN
At Wicked Smart Homes, we understand the overall success of a project is determined by the homeowner’s daily experience using and interacting with their smart home system. As a design-build firm, we believe comprehensive and thoughtful system design and engineering up front leads to the best balance of functionality, reliability and aesthetics. This process eliminates confusion and ensures a smooth and efficient process from start to finish. Careful attention is given to the numerous details involved with smart home technology and integrated systems to ensure they are easy to use, deliver consistent performance and allow for future expansion or upgrades. All details from wiring infrastructure, hardware location, control device placement, user interface design, power management and blending equipment with architectural elements and interiors is planned out in advance through coordinated efforts with the client, architect, general contractor, interior designer and other sub-contractors.
Extensive documentation is provided to all team members that includes wiring locations, technical power, schematics, rack elevations, lighting control, motorized window treatments, equipment space planning, video sight lines, and more. Our system designs define with exacting detail all hardware, labor and programming costs associated with your project.
PROGRAM
Your technology should perform with unwavering reliability and simplicity. Making sophisticated technology intuitive and simple to operate for our clients requires the talents of an experienced programmer.
Control systems continue to bring together more sub-systems including audio/video, lighting, shading, security/surveillance, and climate control under a single App or user interface. It’s as if each system is speaking a different language and we translate everything together so it speaks one language to you that’s easy to understand. Even if the equipment is properly selected and the system design is technically sound, the programming effort will determine the success of the deployed system. Our programmers balance the technical know-how with the human element so you won’t need a manual filled with lots of instructions whether you’re using a touch screen, keypad, remote, or smart device to control your system – home or away.
Our team of in-house programmers works extensively with each client to ensure a quality product. This approach ensures the user interface is consistent with the design intent from the beginning, and that the results meet the client’s objectives and exceeds their expectations.
DELIVER
Every one of our custom installations is unique - the equipment specified, the size and scope of the project, client expectations, and condition of the property. The only common factor is that each project takes effective planning, organizing, and allocation of resources to make sure it’s completed on time and with the desired result – our client’s complete satisfaction.
Our dedicated project managers oversee all details of the project and consistently communicate with the contractor, subcontractors and client to ensure we deliver the best integrated system with as little disruption as possible, on time and to extremely high standards. Putting all the parts and pieces together for smart home technology and integrated systems needs to be executed with skill, precision, and some finesse.
Our trained technicians receive ongoing education and stay up to date on the latest standards and best practices. We take pride in executing your system design with quality craftsmanship so it functions as desired and is reliable. After coordinating with all relevant parties, we deliver and install with minimal disruption. At the completion of the installation, detailed training is provided.
SUPPORT
Wicked Smart Homes takes great pride in providing best in class support. Our focus on maintaining the health and performance of our client’s systems truly separates us from the pack.
Our Live Smart Care Plan includes options for regular preventative maintenance, remote system monitoring/management, proactive service response and extended equipment warranties that minimize any issues associated with your electronic systems and resolves issues that do occur as painlessly and expeditiously as possible. Each of our smart home system designs feature the latest remote network management & monitoring technology.
With the majority of smart home system equipment being connected to the internet, system monitoring is more important than ever. Using sophisticated monitoring tools we can isolate and resolve issues quickly and effectively, many times before you are even aware anything is wrong. And the best part is, in most cases, we won’t have to send a service technician to your home to disrupt your day.
This is all done securely and without VPN or port forwarding from anywhere in the world. We take a proactive approach to communicating with you about the latest technology that is really important for you to consider and when updates to software and firmware are available.
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